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  • Receptionist

Receptionist - Full-Time

POSITION SUMMARY
We are currently looking for energetic, responsible individuals able to work independently; as a full time Receptionist. The selected candidate will be responsible for greeting our clients and visitors in a professional and friendly manner, answering the phone, patient registration, chart preparation, and other clerical work as required.

MAJOR RESPONSIBILITIES

• Meet and greet patients
• Answering phones in a timely manner;
• Answering client questions and providing instructions;
• Appointment scheduling, patient registration;
• Manage patient invoicing and receipting, balancing payments (end of day);
• Manage the smooth running of the reception area
• General filing and chart preparation;
• Maintain and ensure waiting room area is tidy and presentable;
• All other reception and administrative duties as required and directed by the Head Receptionist position.

EXPECTATIONS

• Provide excellent customer service to patients and visitors.
• Maintains professional, considerate and congenial work relationships with co-workers.
• Observes strict rules of patient confidentiality.
• Maintains accurate patient records.
• Schedules procedures either in person or by telephone in a prompt, courteous and helpful manner.
• Answers the telephone, takes messages and provides information in a professional manner.
• Keeps work area and dressing rooms clean, organized and stocked with appropriate supplies.
• Observes clinic policies and guidelines.

QUALIFICATIONS REQUIRED

• High school diploma
• 1-2 years of medical reception experience
• Professional and client-service oriented
• Well polished excellent customer service skills
• Exceptional oral and written communication skills
• Must be Bilingual
• Computer skills with knowledge of Microsoft Office and/or appointment scheduling software
• Strong professional communication and interpersonal skills
• Knowledge of medical terminology is an asset
• Experience with receiving and processing payments an asset
• Strong attention to detail
• Ability to multi task
• Ability to cope and work in a busy environment
• The ability to work within a cohesive team environment
• The ability to adapt and respond to change

If you are a Medical Receptionist, and want to be part of this professional and dynamic team, please submit your CV to: info@viamedica.ca